Select Page




Leaders in Manufacturing:


Are You Ready for What’s Around the Next Corner?





Leaders in Manufacturing:

Are You Ready for What’s Around the Next Corner?

Which One of Your Critical Functions®

Keeps You Up at Night?


Protecting Your People, Systems, and Facilities?

There is nothing more important than your people. Make sure your systems and facilities are ready to support them.

Ensuring a Continuous Supply of Materials and Services?

Without a strong supply chain of materials and essential service providers, you can’t deliver on your commitments.

Defending Your Information Technology?

Every aspect of your business depends on information technology. You must defend against cyber attacks, have a strong technical team, and have disaster recovery plans in place.

Safeguarding Your Intellectual Property?

Your products and processes are valuable assets. Protect them from both external and insider threats.

Complying with Laws, Codes, and Standards?

Ensure that you meet all federal, state, and local requirements, as well as industry-specific standards.

Shipping Your Products - Delivering Your Service?

No matter what situations come your way, you have to get your products out the door and/or deliver service to your customers.

The Problem

Every day you face endless threats to your Critical Functions® while trying to steer your company. Dealing with these threats distracts you from your core responsibilities. Meanwhile, new and more complex scenarios are constantly emerging.


How do you answer questions from investors, board members, insurers, regulators, and employees about your plan to manage these hazards? You should not have to lead distracted and worried about what could happen next.

You need a Co-Driver who will help you achieve your mission.

Photo courtesy of

Newly Released

FREE Guidebook:

Take 3 Simple Steps Today

Many manufacturers struggle to respond effectively when sudden disruption or disaster strikes because they either don’t have a plan or they are not ready to execute.

This guidebook provides three simple steps that will boost your ability to manage your company’s emergency response and recovery.


… “Critical Functions provides a valuable service to manufacturing leaders. For those who are boldly moving into the future but need a comprehensive risk advisor, Ryan Miller offers not only his professional credentials but also years of experience as a crisis manager.”

John T. Williams, Chairman & CEO, Jamison Door Company

… “Ryan Miller of Critical Functions was with us from the start of the current COVID-19 crisis. Ryan facilitated our leadership team as we developed and deployed immediate business continuity and communication strategies under pressure.  ATI provides critical products and services in the healthcare and defense supply chains, and with Ryan’s support, we are now looking further into the future and taking action to ensure we continue to deliver on our mission and help our customers make the world safer, cleaner, and healthier.”

Ron Adkins, President, ATI

… “Ryan’s unique background in crisis management and business continuity results in a practical approach to risk management and preparedness that markedly increases operational resiliency and fosters team buy-in.”

John Lettow, President, Vorbeck Materials Corp.

About Ryan Miller

As the previous Director of Emergency Management for Howard County, Maryland, I have seen first-hand the crippling impact unexpected hazards can have on businesses. I then supported these devastated business owners through their recovery.

I have responded to train crashes, water system crises, major electric grid outages, large network failures, public health emergencies, hurricanes, blizzards, derechos, earthquakes, tornados, civil unrest, and back-to-back disastrous floods in Ellicott City, Maryland.

I know what it is like to face uncertainty and feel the weight of the world on your shoulders. 

Through these experiences, I have learned that business leaders can take simple steps to protect their Critical Functions® and avoid or minimize the effects of disruption or disaster.

Through these experiences, I have developed a passion and process for guiding the leaders of midsize companies toward operational resiliency before disruption or disaster strikes.

You know how to run your company—you just need help navigating the hazards.

Move Forward Confidently

Once you have strengthened your Critical Functions®, you will begin to regain the focus you lost worrying about the unknown. You will no longer drive trying not to crash—you will be driving to win. You will gain a competitive edge and be poised to respond confidently to questions from stakeholders about how you plan to handle various scenarios.

Let’s Connect and Get Started

Schedule: Let's Talk

  We can discuss your Critical Functions® or a particular challenge.

Assess: Critical Functions®

We will conduct an assessment of the Critical Functions® that are essential to achieving your mission.

Develop: Action Plan

We will develop an action plan to protect your Critical Functions®.

Professional Credentials

Team and Meeting Facilitator (Essential Facilitation™) Certification

Business Continuity Planning and Auditing (CBCP / CBCLA) Certification

Associate in Risk Management – Enterprise (ARM-E) Certification

Certified Emergency Manager – (CEM) Certification

Lean Six Sigma Green Belt Level Certification

ITIL Foundations Level Certification

Adjunct Faculty The George Washington University’s School of Engineering and Applied Science


Some Ideas …

Worry As Your Advantage

I remember the first time I heard the term “productive paranoia” made popular in Jim Collins’ best selling book “Great by Choice”. I felt like I had been vindicated…

This vacation, actually relax while your team gets stronger

It was almost 6pm on a Friday afternoon and I was wrapping up a late meeting with a client in his office. The CEO stopped in before heading out on a much-deserved vacation…