Total Risk Awareness
Critical Functions® helps leaders stay ahead of threats
Is a serious threat hidden in a blind spot?
As the leader of your organization, here's what your fellow executives, your board, and your financial backers worry about:
- Are your people as safe as they can be?
- Can you survive a natural disaster?
- Will supply chain issues paralyze production?
- Are you one security breach away from a tanked reputation?
Every day, your organization faces threats—some hidden and some you know about. These threats have been known to keep you up at night. Worse yet, they force you to operate with extra caution, keeping your organization from reaching its full potential.
Forge ahead with confidence.
“For those who are boldly moving into the future but need a comprehensive risk advisor, Ryan Miller offers not only his professional credentials but also years of experience as a crisis manager.”
Jamison Door Company
“Ryan Miller of Critical Functions facilitated our leadership team as we developed and deployed immediate business continuity and communication strategies under pressure."
Air Techniques International
“Ryan’s unique background in crisis management and business continuity results in a practical approach to risk management and preparedness.”
Vorbeck Materials Corp.
Cover your bases
I'm Ryan Miller, the founder of Critical Functions®
As a former Emergency Management Director, I have seen first-hand the crippling impact unexpected hazards can have on businesses. I then supported these devastated business owners through to their recovery.
Nicknamed "Chief Worry Officer" by my former boss, I have responded to transportation crashes of many types, water system crises, major electric outages, large network failures, public health emergencies, hurricanes, blizzards, tornados, and back-to-back disastrous floods in Ellicott City, Maryland. Through these experiences, I learned the value of risk awareness.
Let's examine your
8 Critical Functions
The operational domains that every business must closely monitor – ranging from employee safety to supply chain.
Protect Your People, Resources, and Facilities
Your first priority is keeping your people safe from an ever-increasing list of hazards. Next, you must protect the resources and facilities they need to do their job.
Develop a Resilient Supply of Materials and Services
Your ERP system, storage, third-party logistics, and suppliers are all vulnerable to some form of failure. Build resilience into your system now to avoid disruptions to services and production.
Strengthen Your Information Technology
Every aspect of your business depends on information technology. You must have a proactive technical team, guard against all cybersecurity incidents, and have an actionable incident response and recovery plan.
Ensure a Strong Financial Position
Fraud, theft, insufficient insurance, and disasters can all prevent you from closing sales, obtaining supply, paying vendors, fulfilling customer demand, and collecting the cash that protects your balance sheet. Stay vigilant against these existential threats.
Safeguard Intellectual Property
Your products, services, and associated strategies, trade secrets, designs, processes, patents, trademarks, and copyrights are valuable assets. Protect them from both external and internal threats.
Follow Applicable Laws, Codes, and Standards
OSHA, EPA, and even the local fire marshal can close your business for various forms of non-compliance. Stay up to date with their requirements and have a strategy in place to meet them.
Maintain Essential Certifications, Credentials, and Compliance
Requirements such as a industrial security, ISO certification, ITAR, and FCPA compliance keep you competitive but can also represent single points of failure. Make sure these essential elements are fully integrated into your risk management program.
Ship Your Products and/or Deliver Your Service
Export compliance, special shipping requirements, and transportation challenges can delay the shipment of finished products. Your process must remain agile and focused on the customer, no matter what situation comes your way.
Arm yourself with facts
- Feel confident you are proactively identifying threats.
- Avoid lost revenue, reputation damage, and harm to employees.
- Uncover more agile ways to leverage where you're already spending resources.
- Uncover opportunities for efficiency and strengthen your competitive advantage.
- Boldly answer questions from stakeholders about your level of preparedness.